Dedicated to helping organizations create their best possible future through appreciative and strength-based approaches.
Some Win-Win Clients
  • Tournament of Roses Association
  • City of Pasadena
  • West Coast Environmental & Engineering
  • Kaiser Permanente
  • Century 21 Real Estate
  • Western University
  • City of Glendale
  • Los Angeles Commission on Assaults Against Women (LACAAW)
  • IndyMac Bank
  • The Institute for Girls Development
  • Pasadena Enterprise Center
  • Los Angeles County Bar Association
Managing Partners
Gail Schaper-Gordon, Ph.D.
Gail compassionately helps entrepreneurs, CEOs, and business partners strive for excellence and build a shared vision. She is both a respected psychologist and an experienced business owner who knows how to work in sensitive and complex situations. From her experiences as a founder and CEO of a behavioral health provider network, Dr. Schaper-Gordon went on to develop her unique skills as an organizational psychologist.

Gail received the Small Business Achievement Award for Excellence in Business Advocacy from the Valley Industry and Commerce Association (VICA). She has also served on the board and chaired many committees for business, professional and non-profit organizations.

Gail and Rick together guide the daily operations of Win-Win Workplace Solutions and personally design programs to meet each client's needs.

Gail and her actor/attorney husband, Barry Gordon, live in Pasadena and enjoy watching the latest movies and hiking the Arroyo with their dog Truman.


Rick Kiel
Rick helps organizations create breakthrough results by increasing team effectiveness, planning for change, and following through with action. He is both a seasoned operations executive and an experienced consultant with corporate, small business, and non-profit experience.

Rick is passionate about realizing individual and organizational potential and helping teams reach their goals -- such as improved bottom line, increased customer satisfaction, or strengthened employee engagement.

Rick lives with is wife, Juli, and two teenage sons, Matt and Charlie, in South Pasadena. An avid runner and gardener, and an occasional surfer, Rick loves most outdoor activities.

Consultants
Wendy Phelps
Wendy Phelps is an educator, coach, and consultant who partners with individuals and organizations to assess where they are, envision where they want to be, and determine how to best achieve their desired results. With a background in higher education specializing in recruitment, retention, marketing, and event- planning, Wendy has been helping people determine and reach their goals for overa decade.

Wendy brings to the table 15 years of work experience within higher education and corporate America; a master's degree in educational leadership; a minor in small business; coaching certification from Dr. Martha Beck, "America's Life Coach" and a lifelong commitment to her own personal and professional development. She is passionate about helping people make their time at work rewarding and satisfying.

Her clients include Lawrence Ragan Communications, Pepperdine University, JDS Real Estate, West Valley Unity Church, Cal State Los Angeles, San Fernando Valley Young Democrats, the Los Angeles Gay and Lesbian Center, and Freeway Guides: Practical Audio Training for People on the Go!


Toni Roldan
Toni Roldan combines over 15 years experience in both corporate and consultative roles for the benefit of client organizations. Her experience in various industries includes mortgage lending, technology/network systems integration, internet service, data mining, legal, non-profit, retail, construction, and data warehousing. Toni has been intimately and actively involved in developing solutions for such challenges as decreasing cycle time for delivery of product to market, increasing productivity, and implementing standards and methodologies to increase client satisfaction and reduce rework.

At Countrywide, in the role of VP Training and Performance Development, Toni oversees the Client Engagement group responsible for directing all training-related projects for the division and for managing relationships with internal and external clients.

Toni Roldan combines a highly analytical approach, forward-thinking mindset, and results-oriented focus in her professional endeavors.

Associates
Bernie Quintero
Bernie Quintero started her independent consulting practice in 1996. Her practice built upon a reputation for thoroughness, superior analytical ability, timeliness and just plain willingness to "call it as it is".

Bernie has worked with non-profit and for-profit organizations, those with and without religious affiliations. Her expertise is in developing new and reviewing existing documentation, policies and procedures, evaluating processes to ensure consistency between the documentation and actual practice, making recommendations for change to increase efficiency, as may be called for, and designing processes to ensure periodic quality checks. Her passion is logic and writing -- though the latter definitely not about herself.

Prior to starting BEQ Consulting, Bernie was a Vice President at MCC/Cigna and MHN, now Foundation Health. Bernie has a B.A. and M.A. degree from the University of Southern California's School of Journalism.


Martha Shenkenberg, BSN, MBA
Martha Shenkenberg, BSN, MBA, combines her nursing and business experience to design and implement clinical care improvements. Her focus is on care management and operations improvement. She integrates successful clinical and proven business principles to ensure the client's success. For example, she develops business cases for care management program development and implementation. Examples of care management project design and implementation projects include Depression, Coronary Artery Disease, Hypertension, Heart Failure, and Obesity. She also works with organizations in integrating technology within care processes.

Martha collaborates with physicians, clinicians and administrators to design and implement improved care processes. Her role is to provide experience and expertise to ensure a successful design and implementation. She works with clients to develop and implement measurement systems to ensure ongoing success and improvement.

Martha brings more than 20 years of health care experience. Originally from Virginia, she has worked in inpatient and outpatient settings, physician practices and health plans throughout the U.S. She is passionate about helping people and organizations improve the care they provide to patients.

Martha earned both her BSN and MBA degrees from the University of Virginia.

Affiliates
Andrea Burgis, Challenge U
Andrea Burgis, Challenge U
Ms. Andi Burgis is Founder and Owner of Challenge U, www.Challenge-U.com, an adventure based training company, specifically designed to bring team building training to organizations. She began working in the field of experiential education and the human potential in 1990, and founded Challenge U in 1997. She offers a strong background in communication, team building, team development program design, challenge course management, training and development of experiential facilitators, coaching and management skills. Her ability to effectively relate to people and quickly establish trust with others are truly her biggest gifts.

Andi is considered an expert at executing both safe and valuable challenge course programs. Her clients include: Mc Donald's Corporation - Palumbo Enterprises, American Express, Boeing, Lindora Inc, SAIC, Qualcomm, Irvine Apartment Management Company, A T & T , Hamilton Sundstrand Aerospace, ST Microelectronics, Robert F. Driver Company Inc, Nokia Mobile Phones, Ericsson Wireless Communications Inc, Pacific Bell, Home Depot AOL Time Warner, PricewaterhouseCoopers, KPMG, The Galardi Group, and the Laguna Beach (CA) Police Department.

www.challenge-u.com


Pam Mims, In Its Place
Do you want to "Get Organized" but don't know where to start?

A professional organizer is the solution. In Its Place has a team of professional organizers to organize your paper clutter, organize office files and create a system where you can manage your paperwork. By hiring our professional organizers, we will help you get organized by organizing paper clutter, files and create a system and getting your piles into files!

www.pilesintofiles.com



Alan Herman & Associates
Alan Herman & Associates
Founded in 1970 by Alan Herman, AH&A provides full-service marketing communications for companies large and small. Their wide scope of services includes graphic design, advertising, web and print collateral development, trade shows, public relations, market research, product launches, media analysis, Internet marketing and strategic planning/consulting.

Specializing in the professional service and technology industries, their unique approach allows the firm to serve as either an adjunct to an existing marketing staff, or as a completely outsourced alternative.

Alan Herman serves as Creative Director and President of the firm. His son, Matthew Herman, spearheads many of the strategic planning and consulting activities. Their offices are located in Pasadena.

www.alanherman.com